Returns & Exchanges
At ASHLEYlauren, we strive to ensure you feel confident and beautiful in our designs; however, if you are not completely satisfied, we offer a streamlined return process for eligible unworn items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Authorization (RA) number.
Prepare Your Package
Carefully pack your items in their original packaging with all designer tags, security seals, and protective coverings intact to ensure the return is accepted.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.
Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality compliance, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing